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Major New Jobs Boost for Swords and the local economy
Chief Executive of Fingal Dublin Chamber, Tony Lambert warmly welcomed the announcement today by Minister for Enterprise, Trade and Innovation, Batt O Keeffe TD that Stream Global Services, Inc., a premium business process outsource service provider specialising in customer relationship management for Fortune 1000 companies, expects to create 425 multilingual technical support positions within the next 12 months. The new positions created will provide technical support in 17 languages across Europe. IDA Ireland worked closely with Stream to secure this investment for Ireland.
Stream Ireland Ltd will invest €2.5 million in a new dedicated solution centre in Swords Business Campus, Swords, Co Dublin. The company has entered into an agreement with a leading manufacturer of video game consoles to provide consolidated European technical and customer support for a popular gaming product. Stream, which has a presence in Santry Dublin since 1995, currently employs 325 people providing customer support service to a range of clients including travel, telecommunications and consumer products. For recruitment details please go to http://careers.stream.com/
This exciting news heralds a new era for Swords and the Fingal Dublin Region with over 400 highly skilled jobs being announced. Recruitment is now underway and the plant is due to open at the end of August. The decision by Stream Global Services to locate in this area is further evidence of Fingal's position as one of the country's best source of highly qualified young people who have the necessary skills in languages and technology to fill these vacancies" said Chamber CEO Tony Lambert
"These excellent jobs will be a major boost for the local economy and will further enhance the reputation of the Fingal Region in attracting more international investment into the area. The Chamber will continue to promote Fingal as the prime location for companies seeking a business friendly environment in which to grow their businesses.
Coming a week after the DAA announcement of 500 jobs for Terminal Two, it will also increase business confidence and generate more jobs throughout many business sectors." Said Lambert
Announcing the jobs today, Minister O Keeffe said: "Streams decision to choose Ireland to offer pan-European support to a leading video game manufacturer demonstrates to the global investment community that we continue to attract top global players in these difficult times for the world economy.
"The significant number of jobs adds momentum to Irelands economic recovery and generates confidence in our capacity to outperform competitors for foreign direct investment wins", concluded Minister O'Keeffe.
"Stream is excited to establish our new centre in Ireland. This investment is one of the most important by the company in the region in recent years and we are very satisfied in the ability of our Irish operations to deliver excellent service solutions. We are confident that our nearly 20 years experience offering complex services in customer care and technical support, coupled with our extensive language support and global footprint, will enable us to provide the most comprehensive and value-based solution for our client", said Stream Chairman and CEO, Scott Murray.
Speaking at todays announcement, Martin Schoppler, Country Manager, Stream Ireland said, "Recruitment is commencing immediately and I am looking forward to getting the team established in our new dedicated Media and Entertainment centre in Swords. With Irelands availability of highly qualified and skilled workers, we look forward to counting Dublin as a pivotal hub of our European presence."
IDA Ireland's CEO, Barry O Leary welcomed todays announcement and said "This investment reinforces Irelands reputation as one of Europes leading locations for Business Services Companies. IDAs strategy Horizon 2020 identifies growth in International Services and Services Innovation as key features of the global economy in the future. This significant win for Ireland demonstrates that the country is well positioned to benefit from growth in the services sector globally. Todays announcement by Stream builds on the thriving digital media and games industries in Ireland."